Investigations & Monitoring

DRNC’s Investigations and Monitoring team watches conditions in facilities* and settings where people with disabilities live or work. The purpose of monitoring is to protect people from abuse, neglect, and exploitation. When necessary, the team launches investigations to uncover and address abuse, neglect, and exploitation. Investigating and monitoring facilities is one of the primary jobs of a Protection and Advocacy Agency (P&A).

*Those locations include, but are not limited to, schools, group homes, day programs, adult care homes, nursing homes, psychiatric hospitals, and residential treatment facilities.

Eye looking through a keyhole in close-up - concept: surveillance, monitoring

What is monitoring?

It means DRNC can visit the places where people with disabilities live or work. We can also visit schools. When we visit, we will talk to you and your peers. We can answer your questions. We can help you speak up for yourself. We look for things that could hurt someone. And we talk to staff about what we see.

File folders with a tab labeled Investigations

What is investigating?

It means DRNC has special power to investigate if you are hurt. Maybe your worker slapped you. Maybe a nurse yelled at you. Did you get hurt during a hold or restraint? Did a worker take your money? We can look into that!

There are lots of ways we investigate. We can ask questions about what happened. We can look at your records. We might watch videos or look at pictures. We try to understand what happened to you. Then we ask people to make changes so no one else gets hurt.

Self-Help Tools

Scroll up to learn more about how DRNC monitors facilities.

Your Basic Rights in Residential Facilities

You have the right to:

    • Be treated with dignity and respect
    • Not be abused, neglected or exploited
    • Contact your attorney or advocate
    • Contact your private medical or behavioral health professionals
    • (For minors only) Contact your¬†parent or guardian
    • Make and receive private phone calls
    • Send and receive unopened mail
    • Receive visitors
    • Be outside daily
    • Participate in religious worship
    • Keep and spend a reasonable amount of your own money

Contact us if you have a concern

If you have a concern about possible abuse, neglect, or exploitation of a person with a disability, please contact us. You do not have to give your name. But if you do, we are required by federal law to keep your identity confidential.

Resources and News


Discharge Rights Adults – Fact Sheet

Discharge Rights for Minors – Fact Sheet

Facility Rights FAQ

Moving from Facility to Community – Fact Sheet

Your Right to Refuse RX Medication in a DD Center – Fact Sheet

Right to Refuse RX Medication in a Hospital – Fact Sheet

Right to Refuse RX Medication in Prison – Fact Sheet

Involuntary Commitment

Criteria for Involuntary Commitment

What is Involuntary Commitment? – Fact Sheet

Involuntary Commitment Process-Flow-Chart