A step-by-step guide to asking for an interpreter
2 weeks ahead
- Call the person in charge.
- Tell them you are deaf.
- Ask for a sign language interpreter.
What if they say “no”?
- Explain your rights.
- Tell them that English is not your first language.
- Ask for an interpreter.
Still say “no”?
- Tell the person you will send a letter.
- Send the letter right away (sample letter)
- Keep a copy of what you send for yourself.
1 Week Ahead
- Call the person in charge.
- Ask if an interpreter has been hired for your appointment.
If the answer is still “no”?
- Tell the person that you will make a complaint against them.
- Ask an advocate for help.
How to ask for an interpreter: communication points
Hi, I am a person who is deaf. I will need a sign language interpreter during our upcoming meeting or appointment. Will you provide an interpreter?
What can you say if the person says “no”?
- My first language is American Sign Language.
- Did you know that ASL is a different language from English?
- I can read and write English but not very well.
- A sign language interpreter allows both of us to talk to each other in our first language.
If the person still says “no”
- I have the right to be able to communicate effectively with you.
- The Americans with Disabilities Act says your office or business must accommodate people with disabilities.
Once the person says “yes”
- The Division of Services for the Deaf and Hard of Hearing has a list of interpreters who are legally allowed to interpret in North Carolina.
- The list can be found at: http://www.ncdhhs.gov/dsdhh/directories.htm
- Thank you.
If you need help advocating for a sign language interpreter in a medical setting, view this fact sheet.