Don’t miss our recent webinar hosted with CLT Center for Legal Advocacy and NHeLP on Tailored Plans. Tailored plans launched July 1! Tailored Plans cover doctor visits, prescription drugs, and services for serious mental health, severe substance use, I/DD, and TBI all in one plan. Watch the recording here. Find out more about Tailored Plans here.
Didn’t get a welcome packet? If you think you should be in a Tailored Plan, call the NC Medicaid Enrollment Broker at 1-833-870-5500 (TTY: 711 or RelayNC.com). You may also need to update your address.
For free, confidential support and info about your rights, call the Medicaid Ombudsman at 877-201-3750 from 8 a.m. to 5 p.m., every Mon to Fri.