DHSR PRTF Surveys

What is the Division of Health Service Regulation (DHSR)? DHSR is a branch of the NC Department of Health and Human Services (DHHS) responsible for making sure that people in facilities like PRTFs, adult care homes, and jails receive care that meets legal requirements and are safe. When someone files a complaint and they investigate, or when they do an inspection, they create a report listing their findings. This report is called a survey.

Learn about filing a complaint.

The surveys are publicly available records. If your child has been sent to a PRTF, or if you are considering sending your child to a PRTF, it can be helpful to look up the surveys for that facility. It is not easy to find these surveys on the DHSR website, so we are posting links to them here, organized by the name of the facility.

Please note: The state usually posts new surveys within 7-15 days. This means the information on the website is not necessarily current, and you should continue to check for new postings.

Lists of PRTFs in NC and links to the DHSR surveys for each facility

Click on the name of the facility to view the surveys for that PRTF. Please note PRTFs are owned by companies. That company can have several different facilities that are licensed separately, and are treated as separate PRTFs. When that is the case, DHSR surveys are listed under the name of of each facility. These facilities may be called “units” or “cottages.” For your ease and reference, we are listing them here under the name of the Company. The number following the name refers to the number of beds in that facility.

Alexander Youth Network

Dickson Unit (6 beds)

6220-B Thermal Rd; Charlotte, NC 28211
(704) 366-8712

Elm Unit (6)

6220-D Thermal Rd; Charlotte, NC 28211
(704) 366-8712

Nisbet Unit (6)

6220-C Thermal Rd.; Charlotte, NC 28211
(704) 366-8712

Oak Unit (6)

6220-A Thermal Rd.; Charlotte, NC 28211
(704) 366-8712

Alexander Youth Network – PRTF (12)

6220 Thermal Road; Charlotte, NC 28211
(704) 366-8712

Alexander Youth Network – Residential Treatment Facility

1601-B Huffine Mill Road; Greensboro, NC, 27405
(336) 375-8333

Anderson Health Services

Ashford (12)

1915-B Hasty Road; Marshville, NC 28103
(704) 624-4620

Simmons (12)

1915-C Hasty Road; Marshville, NC 28103
(704) 624-4620

Walfus (12)

1915-A Hasty Road; Marshville, NC 28103
(704) 624-4620

NOTE: The State took actions in 2018 to stop the Ashford and Walfus facilities from accepting new residents or continuing to operate, and to prevent Simmons from accepting new residents. Simmons is currently open. Ashford and Walfus are currently closed but may reopen in the future. The conditions that Ashford and Walfus have to meet to resume operations and admit residents are set forth in a 2020 Settlement Agreement between Anderson Behavioral Health Services (dba Anderson Health Services) and DHSR.

Whitaker PRTF

1003 12th St.
Butner, NC 27509

**A State-operated PRTF. This PRTF does not have its surveys available online. If you would like to view these surveys, you can email DHSR and request a copy.

DHSR PRTF Surveys

Lists of PRTFs in NC and links to the DHSR surveys for each facility

Alexander Youth Network

Dickson Unit (6 beds)

Elm Unit (6)

Nisbet Unit (6)

Oak Unit (6)

Alexander Youth Network – PRTF (12)

Alexander Youth Network – Residential Treatment Facility

Anderson Health Services

Ashford (12)

Simmons (12)

Walfus (12)

Brynn Marr Hospital PRTF

Canyon Hills Treatment Facility (24)

Carolina Dunes Behavioral Health – Leland

Cornerstone Treatment Facility, Inc.

Cornerstone Treatment Facility (12)

Jackson Springs Treatment Center (12)

Hope Gardens Treatment Center (12)

Grace House (12)

Loretta’s Place (12)

NOVA, Inc.

Maplewood Facility (18)

Oakwood Facility (12)

Pinewood Facility (12)

Thompson Child & Family Focus

Alphin Cottage (6)

Merancas Cottage

Peace Cottage (6)

Smith Cottage (9)

Yorke Cottage (6)

Whitaker PRTF

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