DHSR PRTF Surveys
What is the Division of Health Service Regulation (DHSR)? DHSR is a branch of the NC Department of Health and Human Services (DHHS) responsible for making sure that people in facilities like PRTFs, adult care homes, and jails receive care that meets legal requirements and are safe. When someone files a complaint and they investigate, or when they do an inspection, they create a report listing their findings. This report is called a survey.
The surveys are publicly available records. If your child has been sent to a PRTF, or if you are considering sending your child to a PRTF, it can be helpful to look up the surveys for that facility. It is not easy to find these surveys on the DHSR website, so we are posting links to them here, organized by the name of the facility.
Please note: there can be a lag time – sometimes for several months – before the state posts new surveys online. Therefore, the list on the DHSR website is not necessarily current.
Lists of PRTFs in NC and links to the DHSR surveys for each facility
Click on the name of the facility to view the surveys for that PRTF. Please note PRTFs are owned by companies. That company can have several different facilities that are licensed separately, and are treated as separate PRTFs. When that is the case, DHSR surveys are listed under the name of of each facility. These facilities may be called “units” or “cottages.” For your ease and reference, we are listing them here under the name of the Company. The number following the name refers to the number of beds in that facility.
Alexander Youth Network
6220-B Thermal Rd; Charlotte, NC 28211
6220-D Thermal Rd; Charlotte, NC 28211
6220-C Thermal Rd.; Charlotte, NC 28211
6220-A Thermal Rd.; Charlotte, NC 28211
6220 Thermal Road; Charlotte, NC 28211
1601-B Huffine Mill Road; Greensboro, NC, 27405
Anderson Health Services
1915-B Hasty Road; Marshville, NC 28103
1915-C Hasty Road; Marshville, NC 28103
**There is nothing on the DHSR website about this PRTF as of May 10, 2022.
1915-A Hasty Road; Marshville, NC 28103
Canyon Hills Treatment Facility, LLC
769 Aberdeen Road; Raeford, NC 28376
Premier Service of Carolina, Inc.
109 Penny Street; Albemarle, NC 28001
2002-G Shackleford Road; Kinston, NC 28504
2002 D & E Shackleford Road; Kinston, NC 28504
2002 A & B Shackleford Road; Kinston, NC 28504
Thompson Child & Family Focus
6750 Saint Peters Lane, Suite 400; Matthews, NC 28105
6750 St. Peters Lane, Suite 300; Matthews, NC 28105
6750 St. Peters Lane, Suite 200; Matthews, NC 28105
6725 Saint Peter’s Lane; Matthews, NC 28105
6750 Saint Peters Lane – Suite 100; Matthews, NC 28105
Cornerstone Treatment Facility, Inc.
129 Wallace Road; Wadesboro, NC 28170
778 Hoffman Road; West End, NC 27376
1958 Turnpike Road; Raeford, NC 28376
1892 Turnpike Road; Raeford, NC 28376
2050 Mercantile Drive; Leland, NC 28451
192 Village Dr.
Jacksonville, NC 28546
1003 12th St.
Butner, NC 27509
**A State-operated PRTF. This PRTF does not have its surveys available online. If you would like to view these surveys, you can email DHSR and request a copy.