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DHSR PRTF Surveys

What is the Division of Health Service Regulation (DHSR)? DHSR is a branch of the NC Department of Health and Human Services (DHHS) responsible for making sure that people in facilities like PRTFs, adult care homes, and jails receive care that meets legal requirements and are safe. When someone files a complaint and they investigate, or when they do an inspection, they create a report listing their findings. This report is called a survey.

The surveys are publicly available records. If your child has been sent to a PRTF, or if you are considering sending your child to a PRTF, it can be helpful to look up the surveys for that facility. It is not easy to find these surveys on the DHSR website, so we are posting links to them here, organized by the name of the facility.

Please note: there can be a lag time – sometimes for several months – before the state posts new surveys online. Therefore, the list on the DHSR website is not necessarily current.

Lists of PRTFs in NC and links to the DHSR surveys for each facility

Click on the name of the facility to view the surveys for that PRTF. Please note PRTFs are owned by companies. That company can have several different facilities that are licensed separately, and are treated as separate PRTFs. When that is the case, DHSR surveys are listed under the name of of each facility. These facilities may be called “units” or “cottages.” For your ease and reference, we are listing them here under the name of the Company. The number following the name refers to the number of beds in that facility.

Alexander Youth Network

Dickson Unit (6 beds)

6220-B Thermal Rd; Charlotte, NC 28211
(704) 366-8712

Elm Unit (6)

6220-D Thermal Rd; Charlotte, NC 28211
(704) 366-8712

Nisbet Unit (6)

6220-C Thermal Rd.; Charlotte, NC 28211
(704) 366-8712

Oak Unit (6)

6220-A Thermal Rd.; Charlotte, NC 28211
(704) 366-8712

Alexander Youth Network – PRTF (12)

6220 Thermal Road; Charlotte, NC 28211
(704) 366-8712

Alexander Youth Network – Residential Treatment Facility

1601-B Huffine Mill Road; Greensboro, NC, 27405
(336) 375-8333

Anderson Health Services

Ashford (12)

1915-B Hasty Road; Marshville, NC 28103
(704) 624-4620

Simmons (12)*

1915-C Hasty Road; Marshville, NC 28103
(704) 624-4620

**There is nothing on the DHSR website about this PRTF as of May 10, 2022.

Walfus (12)

1915-A Hasty Road; Marshville, NC 28103
(704) 624-4620

Canyon Hills Treatment Facility (24)

Canyon Hills Treatment Facility, LLC
769 Aberdeen Road; Raeford, NC 28376
(910) 878-1502

Loretta’s Place (12)

Premier Service of Carolina, Inc.
109 Penny Street; Albemarle, NC 28001
(704) 985-1178

NOVA, Inc.

Maplewood Facility (18)

2002-G Shackleford Road; Kinston, NC 28504
(252) 233-0491

Oakwood Facility (12)

2002 D & E Shackleford Road; Kinston, NC 28504
(252) 233-0494

Pinewood Facility (12)

2002 A & B Shackleford Road; Kinston, NC 28504
(252) 233-0491

Thompson Child & Family Focus

Alphin Cottage (6)

6750 Saint Peters Lane, Suite 400; Matthews, NC 28105
(704) 536-0375

Merancas Cottage

6750 St. Peters Lane, Suite 300; Matthews, NC 28105
(704) 644-4416

Peace Cottage (6)

6750 St. Peters Lane, Suite 200; Matthews, NC 28105
(704) 644-4425

Smith Cottage (9)

6725 Saint Peter’s Lane; Matthews, NC 28105
(704) 536-0375

Yorke Cottage (6)

6750 Saint Peters Lane – Suite 100; Matthews, NC 28105
(704) 536-0375

Cornerstone Treatment Facility, Inc.

Cornerstone Treatment Facility (12)

129 Wallace Road; Wadesboro, NC 28170
(704) 695-0601

Jackson Springs Treatment Center (12)

778 Hoffman Road; West End, NC 27376
(910) 673-0833

Hope Gardens Treatment Center (12)

1958 Turnpike Road; Raeford, NC 28376
(910) 904-7180

Grace House (12)

1892 Turnpike Road; Raeford, NC 28376
(910) 878-0121

Carolina Dunes Behavioral Health – Leland

SBH-Wilmington, LLC
2050 Mercantile Drive; Leland, NC 28451

(910) 371-2500

 

Brynn Marr Hospital PRTF

192 Village Dr.
Jacksonville, NC 28546

Whitaker PRTF

1003 12th St.
Butner, NC 27509

**A State-operated PRTF. This PRTF does not have its surveys available online. If you would like to view these surveys, you can email DHSR and request a copy.

 

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