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The SSI/SSDI, Outreach, Access, and Recovery (SOAR) Program

Updated on: June 30, 2026

Table of Contents

What is SOAR?

SOAR is a program that helps disabled people who are homeless or at risk of homelessness apply for disability benefits. The goal of SOAR is to end homelessness by making it easier to get benefits like Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI).

How does SOAR work?

SOAR knows that the application process for SSI/SSDI benefits is hard, especially for people with disabilities who are also homeless. SOAR trains caseworkers to help people apply successfully for SSI/SSDI on the first try and avoid lengthy appeals.

In North Carolina, 75% of applications prepared by a SOAR Caseworker for SSI/SSD were approved on the first application. This is compared to a national approval rate of about 15% for SOAR-eligible individuals who applied without assistance.

Who is eligible for SOAR?

You may be eligible for SOAR if you meet the following three criteria:

  1. You are homeless or at risk of homelessness;
  2. You are disabled; and
  3. You are an adult.

An adult includes anyone 18 years or older, individuals within one month of their 18th birthday, or children in the foster care system within 180 days of their foster care eligibility ending due to age.

SOAR is not for people who have stable housing or who have the resources to obtain housing. If you have questions about your eligibility, email soar@ncceh.org.

How do I get assistance through SOAR?

Below is a list of agencies who have SOAR-trained staff. Not every county has a SOAR caseworker, so please contact the SOAR program at  919-755-4393 extention 5004 or soar@ncceh.org or apply through DukeWELL.

County Agency Name Phone
All NC DukeWELL 919-660-8139
DukeWELL referral form
Brunswick Coastal Disability Advocates 910-297-9131
Buncombe
Pisgah Legal Services 828-538-0465
Veteran Affairs william.weaver4@va.org
Burke Meeting Place Mission 828-479-0721
Columbus Coastal Disability Advocates 910-297-9131
Davidson Rejuvenation Support Services 678-827-1052
Durham Nichole Shackelford 312-627-9863
AP Smith Community Partners 919-937-7184
Forsyth
GG’s Wellness Centers, Inc. 336-654-9447
Rejuvenation Support Services 678-827-1052
Franklin Holt Assessment Services, LLC 252-410-0548
toni.holt@holtassessmentservicesllc.com
Gaston Gaston County Department of Health & Human Services 704-862-7848
Granville Holt Assessment Services, LLC 252-410-0548
toni.holt@holtassessmentservicesllc.com
AP Smith Community Partners 919-937-7184
Guilford The Servant Center 336-370-1501
Halifax Holt Assessment Services, LLC 252-410-0548
toni.holt@holtassessmentservicesllc.com
Jackson HERE in Jackson County 828-506-2182
McDowell McDowell Access to Care and Health 828-659-5289
Mecklenburg Mecklenburg County Criminal Justice Services 704-942-1341
Mecklenburg County Community Support Services 980-314-8928
Mecklenburg County Department of Community Resources 704-453-4577
Promise Resource Network 743-220-3648
Northampton Holt Assessment Services, LLC 252-410-0548
toni.holt@holtassessmentservicesllc.com
New Hanover Coastal Disability Advocates 910-297-9131
Onslow Gates to Change Outreach 910-381-2775
Orange Chris Rawlinson 919-724-2543
Pender Coastal Disability Advocates 910-297-9131
Transylvania The Haven of Transylvania Co. 828-877-2045
Wake Triangle Family Services 919-821-0790
AP Smith Community Partners 919-937-7184
Salvation Army 919-390-6486
Vance AP Smith Community Partners 919-937-7184

 

Additional Information

In North Carolina, the SOAR Program is led by the North Carolina Coalition to End Homelessness (NCCEH). NCCEH offers training and ongoing technical support for caseworkers as they make applications for SSI/SSDI benefits in a more effective and efficient manner. Please note that NCCEH does not provide direct services or case management to individuals for the SOAR program.

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