Medical Emergencies

  • For true medical emergencies, call or text 911 and remember to provide your exact address.
  • For mental health concerns dial 9-8-8.

Power Outages

  • If you experience a power outage, you can visit or call 800-769-3766.
  • For Wake Electric, call 855-280-1147 or use the app.
  • If a tree or branches fall on power lines, contact your utility company immediately.

Emergency Shelters and Resources

Find emergency shelters and resources for your county using the following links:

Evacuation Routes

Stay informed about evacuation routes by visiting

Important Reminders

  • Remember to have your insurance information handy for any storm-related damage or blackouts.
  • Include your pets in your evacuation plans.
  • Safely store all outside furniture to protect it from wind and rain.
  • Stay updated on the storm by tuning into local news stations or visiting
  • Charge your cell phone in advance and keep it ready.
  • Fill your vehicle with gas to be prepared in case you need to leave.

In case of a real emergency evacuation

  • Know your evacuation destinations and be aware of available shelters.
  • Notify your family and friends about your plans.
  • If there is enough time and it is safe to do so, turn off gas, electricity, and water.
  • Unplug appliances before leaving.